Shipping Information 

 

Delivery

1.1 Your order will be shipped via DHL, UPS
1.2 We ship within Germany and to the countries listed below. 1.3 In individual cases, due to technical issues, delivery may be carried out by a different shipping service provider than those mentioned.

 

Shipping Methods

DHL Paket National - Delivery Times

DHL Paket National offers reliable delivery within Germany. The estimated delivery time is usually 2-4 business days.

Regardless of the size and weight of the package, DHL Paket National will deliver to the specified destination as quickly as possible. Delivery takes place from Monday to Saturday, with the exact delivery time depending on the shipping location and distance.

Please note that for orders placed on weekends or public holidays, the delivery time may be correspondingly longer. However, DHL ensures that your shipment is processed and delivered as quickly as possible.

DHL Warenpost National - Delivery Times

DHL Warenpost National is a cost-effective shipping option for smaller and lighter shipments within Germany. The estimated delivery time for DHL Warenpost National is usually 2-4 business days.

Although it is an economical shipping option, DHL ensures that your Warenpost is processed and delivered as quickly as possible. The exact delivery time depends on factors such as the shipping location and distance.

Please note that for orders placed on weekends or public holidays, the delivery time may be correspondingly longer. DHL strives to deliver your Warenpost as quickly as possible.

 

DHL Paket International - Delivery Times

DHL Paket International enables the shipment of packages abroad. Delivery times vary depending on the destination.

Within the European Union (EU), the estimated delivery time is usually 5-6 business days. Please note that this is only an estimate and the actual delivery time may be affected by factors such as the shipping location and customs procedures.

For shipments to third countries outside the EU, the estimated delivery time is usually 10-15 business days. Various factors, such as customs clearance, can also cause delays here.

DHL strives to deliver all shipments as quickly as possible. However, it is important to note that international deliveries may take additional time due to various procedures and regulations.

DHL Warenpost International Premium

DHL Warenpost International Premium enables the shipment of smaller and lighter shipments abroad. Delivery times vary depending on the destination.

Within the European Union (EU), the estimated delivery time is usually 5-6 business days. However, it is important to note that this is only an estimate and the actual delivery time may depend on various factors such as the shipping location and customs procedures.

For shipments to third countries outside the EU, the estimated delivery time is usually 10-20 business days. Please note that delays may occur due to customs procedures and other international regulations.

DHL works to deliver your Warenpost as quickly as possible. Please understand, however, that international deliveries may take additional time due to various procedures and regulations.

 

Shipping Costs

 

All products are shipped from Germany!

Shipping costs for Germany: Delivery time approx. 2 - 4 business days

• Standard Shipping Package: 6.99€
• Warenpost: 3.99€ (up to 1 Kg)

Shipping EU: The shipping time within the EU is 5-7 business days and may vary depending on the shipping destination.

EU Zone 1: 5 - 7 business days Belgium, Czech Republic, Denmark, France, Hungary, Italy, Luxembourg, Netherlands, Poland, Slovakia, Slovenia, Spain, Austria:

• Premium Shipping Package: 15.00€
• Warenpost Premium: 5.99€ (up to 0.5 Kg)
• Warenpost Premium: 7.99€ (up to 1 Kg)

Finland & Sweden: 5 - 8 business days

• Premium Shipping Package: 17.00€
• Warenpost Premium: 9.99€ (up to 1 Kg)

EU Zone 3: 5 - 10 business days Bulgaria, Croatia, Cyprus, Estonia, Greece, Ireland, Latvia, Lithuania, Malta, Portugal, Romania:

• Premium Shipping Package: 15.00€
• Warenpost Premium: 7.99€ (up to 0.5 Kg)
• Warenpost Premium: 10.99€ (up to 1 Kg)

Non EU Switzerland: Shipping time approx. 6 - 10 business days

• Premium Shipping Package: 16.00€
• Warenpost Premium: 8.99€ (up to 0.5 Kg)
• Warenpost Premium: 11.99€ (up to 1 Kg)

England: Shipping time approx. 10 - 15 business days

• Premium Shipping Package: 16.00€
• Warenpost Premium: 10.99€ (up to 1 Kg)

USA and Rest of the World: The shipping costs and times for the USA and the rest of the world remain unchanged:

• USA DHL: Shipping time approx. 10 - 15 business days
  • Premium Shipping Package: 38€
  • Warenpost Premium: 16€ (up to 1 Kg)

• USA UPS : 
  • UPS SAVER 5-7 Days: 55€
  • Express: calculated at checkout

•     
• Rest of the World:
  • Azerbaijan, Brunei Darussalam, India, Indonesia, etc.
  • Package: 40.00€
  • Warenpost Premium: 15.99€ (up to 1 Kg)

Your order will be shipped within 1 to 3 business days after payment is received. As soon as we have shipped your package, you will receive a shipping confirmation from us via email & WhatsApp. *The stated shipping times are average values and may differ from the actual value. *The actual shipping costs may vary depending on the shipping method and/or delivery location and will be calculated during the ordering process. In addition, we also offer UPS shipping. More information about the shipping methods and costs will be displayed during the ordering process.

 

 

Customs:

Goods delivered or ordered outside the EU may be subject to customs fees. These customs fees are to be borne by the buyer and are not included in the sale price.

 

Returns outside the European Union (EU)

We regret to inform you that we currently cannot accept returns/exchanges from customers outside the European Union. More details about our cancellation policy can be found here